Avoiding Scams on Adidas
Most Adidas purchases are safe. The scams that do happen follow a small number of patterns. Recognizing them takes minutes.
Common scam patterns
"Too good to be true" pricing, brand-new sellers with branded products, requests to move payment off-platform, urgency-driven messages.
Phishing
Emails or texts that look like Adidas but ask for password, OTP, or payment. Always log in via the official app or website rather than email links.
Off-platform payment requests
Never pay outside Adidas's checkout. Doing so voids buyer protection.
Report and recover
Use the help center to report scams and request refunds. Adidas's protection covers most legitimate disputes.
Frequently asked questions
I paid off-platform — what now?
Contact your bank to dispute. Adidas cannot help.
How do I know if a message is real?
Open the Adidas app and check the messages section. Real Adidas messages appear there.
Related guides
How to Spot Fake Products on Adidas
Identify counterfeit goods on Adidas — telltale signs in pricing, photos, seller info, and reviews.
Safe Payment Methods on Adidas
Which payment methods on Adidas give you the strongest dispute and fraud protection.
Adidas Account Security
Harden your Adidas account against takeover — strong password, 2FA, session review, and alerts.
Two-Factor Authentication on Adidas
Set up 2FA on Adidas the right way — authenticator app vs SMS, recovery codes, and backups.