How to Track Orders on H&M
Tracking on H&M is built into the order page. The same flow works for own-fulfilled and third-party seller orders.
Open the order page
Go to Your Orders in your account menu. Each order has a Track package button that opens the live tracking view.
Switch to the carrier site
For third-party carrier shipments, the tracking page links out to UPS, FedEx, DHL, or your local equivalent. The status updates faster on the carrier site sometimes.
Tracking in the app
The H&M app shows live tracking and (in supported regions) push notifications for major status changes.
Frequently asked questions
Tracking shows no updates for days — should I worry?
Wait 48 hours. Carrier scans can be sparse on certain routes.
Can I track without an account?
Some H&M confirmation emails include a public tracking link; otherwise sign in.
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